Tickets
Track requests, operational context, ownership, and resolution flow.
TAHAI PSA • Live service-operations platform
Service operations connected to documentation and follow-through.
TAHAI PSA provides the working layer for tickets, approvals, projects, client collaboration, and operational context while preserving server-authorized access to protected services.
Operations lane
Keep service work moving without losing the record.
PSA and IT Docs are distinct products with complementary workflows. Authorization and protected writes remain in their respective server-side services.
Approvals
Give decisions and client-facing checkpoints a clear place in the service workflow.
Projects
Keep status, work, handoffs, and associated documentation connected.
Client collaboration
Support governed questions, status visibility, and shared operational context.
Evidence
Preserve useful records and references without treating local IDs as access authority.
Documentation loopback
Move durable procedures and records into IT Docs when the operational work creates lasting knowledge.
Product boundaries
Connected does not mean collapsed.
- The Browser is not an authentication authority.
- Local references never grant PSA or IT Docs access.
- PSA provider calls remain server-authorized.
- Credentials and API secrets are not stored in Browser mission evidence.
- IT Docs and PSA retain separate protected-service boundaries.
Operator path
Enter through the Portal or open PSA directly.
Use the TAHAI Portal as the wider ecosystem entry point, or open the PSA product surface directly when the service-operations context is already known.