Tickets
Track requests, ownership, operational context, priority, and resolution flow.
MSP PSA software · Live platform
Focused service operations without the oversized stack.
TAHAI PSA provides a practical working layer for tickets, projects, approvals, client collaboration, and documented follow-through.
Service execution
Keep tickets, approvals, projects, and client work moving.
TAHAI PSA is the live service-operations layer. It remains distinct from IT Docs and Operational Intelligence so protected actions and records stay under the correct server-authorized boundary.
Projects
Coordinate work, milestones, dependencies, handoffs, and associated documentation.
Approvals
Give decisions and client-facing checkpoints a visible place in the service workflow.
Client collaboration
Support governed questions, status visibility, and shared context.
Documentation loopback
Move durable procedures and records into IT Docs when service work creates lasting knowledge.
Operational review
Connect broader evidence and decision context through Operational Intelligence.
Connected operations
Execution, documentation, and intelligence.
Use PSA for active service work, IT Docs for durable records, and Operational Intelligence for cross-workflow context, evidence, governance, and review.